Privacy Policy
Effective Date: January 30, 2026
DependaMove Princeton Towing respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
1. Information We Collect
Personal Information: When you request towing or roadside assistance services, we collect information such as your name, phone number, email address, vehicle information (make, model, year, license plate), and your location.
Payment Information: We collect payment details including credit card or debit card information necessary to process your transaction. Payment information is processed securely through our payment processor.
Service Information: We may collect details about the service you requested, including date, time, location, vehicle condition, and any special instructions or notes.
2. How We Use Your Information
We use the information we collect to:
- Provide and fulfill towing and roadside assistance services
- Communicate with you about your service request
- Process payments and billing
- Dispatch the nearest available tow truck to your location
- Maintain records for business and legal purposes
- Improve our services and customer experience
- Send you updates or promotional offers (you can opt out at any time)
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We share information with third-party service providers who help us operate our business, such as payment processors, insurance companies, and dispatch systems.
- Legal Compliance: We may disclose your information if required by law, court order, or government regulation, or to protect our rights and safety.
- Business Transfers: If our company is sold or merged with another business, your information may be transferred as part of that transaction.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. We use secure servers, encryption, and access controls to safeguard your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Service records may be kept for several years for business, tax, and legal purposes. If you wish to have your information deleted, please contact us.
6. Your Privacy Rights
Depending on your location, you may have the following rights:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Opt out of receiving marketing communications
- Withdraw consent for data processing (where applicable)
To exercise these rights, please contact us using the information below.
7. Cookies and Tracking
Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain website features.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
DependaMove Princeton Towing
5 Independence Way #340
Princeton, NJ 08540
Phone: (609) 989-5706
Email: hello@princetontowservice.com